Articles & Insights

Fraud used to be limited by human effort. You could spot the broken English in the phishing email. You could hear the hesitation in the voice. You could flag the dodgy PDF with the pixelated invoice. But now?

AI improves productivity by automating repetitive tasks, freeing up time, and unlocking capacity. It’s true, on the surface. But that story is only half the plot, and if you stop there, you’ll miss where the real value is hiding.

leadership in a complex business isn’t linear. It’s not even rational in the strictest sense. It’s a real-time collision of context, competing priorities, and partial information. Decisions don’t arrive in order, they come in waves. Many are interdependent.

AI isn’t magic. It’s a powerful set of tools that extend well-run processes and ruthlessly expose broken ones. Lead with strategy, pick the business lever that matters most, and deploy AI where it can create visible, measurable value.

A few years ago, executives worried that they’d missed the mobile-app boom. Then it was cloud migration FOMO. Now the scramble is for AI—and the potential applications are so vast that most leadership teams are paralyzed by choice.

While some businesses are quick to adopt AI solutions, others may believe that if they're not actively using AI, they don't need to worry about it. However, even if you have no formal plans to integrate AI into your operations, having a generative AI policy is essential. Here's why.